Managed Services

This is a contract based-service and is assisted by a dedicated SolarWinds engineer and Project Manager. They will ensure that you understand your goals, deadlines, and measures of success, arming you with the oversight, reporting, and accountability you need to ensure your projects are executed on time.

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Business Brief Feature:  Info on artificial intelligence in the workplace needed

Questions answered by Peter Serati, Divisional Head of Managed Services at Alteram Solutions. PROFESSIONALS, CONSULATANTS & ADVISORS offer insight and expertise. Q:  What advice should be expected? A:  Just accept it, AI is here, and it is here to stay.  AI will eventually simplify the decision-making      process for businesses.  In the future, AI will play a pivotal role in industries such as: Security (physical and logical) Manufacturing Mobility Marketing, through big data and analytics Share and stocks   SOFTWARE companies are already offering solutions that utilise AI that augment the technology needs of enterprises. Q:  What is available? A:  AI platforms are currently at an infancy stage.  Users choose the… Read More

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Skills Development – Not a Nice to Have but an Essential Tool for the Business

“If you value your clients and your employees, training is an essential, not a nice to have,” says Didi Ndlovu – Human Resources Manager at Alteram Solutions.  This is why the organisation took one and a half years to develop an extensive training programme that is now available to all the staff within this truly homegrown ICT company. Internationally, companies that offer comprehensive training programmes enjoy up to a 24% higher profit margin compared to companies that don’t offer training. ₁ Employee productivity is driven by the skills advancements made possible through employee skills development programmes. ₂ To thrive, companies need to do whatever is necessary to help their employees do their… Read More

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A South African Success Story…

In 2013, the same year that the Department of Trade and Industry (dti) shared at a press conference that five out of seven start-up businesses fail within the first year in South Africa, Philip Arnold (Chief Executive Officer) and Garth Madella (Chief Technology Officer) founded Alteram Solutions. Bearing in mind this reality and as an organisation providing Information and Communications Technology (ICT) services and solutions in a highly competitive environment, success was not guaranteed. However, fuelled with the determination and vision required to build a truly successful South African business, the team did just that – succeed! The dynamic duo embarked on their journey believing that, with Garth’s empirical interest… Read More

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